bistro4dPrivacy Policy
This page describes what we collect when you use bistro4d and how we keep that data protected. Many online platforms gather personal information with minimal transparency; we do the opposite. We collect only what we need to operate your account, process your deposits and withdrawals, and comply with local regulations. We do not sell your data, and we do not share it with advertisers or marketing networks.
When you register on bistro4d, verify your identity, or deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts, we handle your information with care. Our infrastructure is encrypted, our access controls are strict, and our team operates under confidentiality agreements. If our third-party processors—payment partners, identity-verification vendors, server hosts—sit outside Indonesia, they operate under contracts that enforce our privacy standards.
Our commitment is simple: your account is yours, your data is yours, and we treat both with the security they deserve. This policy explains exactly how we do that.
What data we collect at bistro4d
We collect information in three categories. First, account data: your phone number, email address, and a secure password that you set. Second, identity data: your legal name, national ID number, and photographs (ID and selfie) submitted during KYC verification. This step is mandatory because our jurisdiction requires us to know who you are before you fund an account. Third, transaction data: every deposit, withdrawal, bet, and win—including the amount, time, payment method, and game name. We also log your login times and the devices you use.
We do not collect browser history, contacts, location data (except via your bank or e-wallet provider when you initiate a transaction), or any information outside the scope of account operation. We do not use tracking pixels or cross-site cookies to monitor you across other websites.
How we use your information on bistro4d
We use your data for four purposes. First, account operation: we need your email and phone to send login codes, password resets, and account notifications. Your KYC data verifies your identity so we can process deposits and withdrawals. Second, compliance: our jurisdiction requires us to maintain records linking accounts to verified identities, and to flag suspicious activity. We share this information only with legal authorities when required by law. Third, fraud prevention: we analyse transaction patterns to spot unusual activity and protect your account. Fourth, customer support: if you contact us with a problem, we use your account history to help resolve it.
We do not use your data for marketing. We do not send promotional messages unless you explicitly opt in. We do not profile you for behavioural advertising or sell your information to third parties.
Third-party processors and data flow on bistro4d
Some of our operations require third-party vendors. Our payment processors handle DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile bankinglocal payment, online payment, and e-wallet transactions, and they see only the information necessary to clear your payment—your account holder name and transfer amount. Our identity-verification vendor processes your KYC photos and ID data but stores it separately from our servers. Our server infrastructure is hosted by a global provider, so your account data and transaction logs may physically sit outside Indonesia. All third parties operate under data-protection contracts that enforce our standards, and none of them have permission to use your data for their own purposes.
We do not partner with marketing platforms, analytics vendors, or advertising networks. We do not use Google Analytics, Facebook Pixel, or similar tracking services on bistro4d.
Your rights and our responsibilities on bistro4d
You own your data. You can request access to any information we hold about you by contacting our support team. If you find incorrect information in your account profile or transaction history, you can request correction and we will fix it. You can request deletion of your account, though we will retain transaction records as long as required by law. You can withdraw consent for non-essential processing, though this may limit your ability to use bistro4d.
We retain your data for as long as your account is active, plus seven years afterward (the standard compliance period). We securely delete records after that retention window closes. If you close your account and request deletion of personally identifiable information, we remove it except where law requires us to keep it. Encrypted transaction logs remain for fraud-investigation and legal purposes.
Cookies and local storage on bistro4d
We use minimal cookies. A session cookie stores your login token so you stay logged in while browsing; it expires when you close your browser or log out. An optional preference cookie remembers your display settings (language, dark mode). Neither cookie tracks you across other websites. We do not use advertising cookies or third-party tracking cookies.
Local storage on your device may store your account username (for convenience on login) and game preferences. None of this information is sent to us automatically; you control what your browser stores.
How to contact us about privacy on bistro4d
If you have questions about our privacy practices, want to request access to your data, or believe we have mishandled your information, reach out to our support team via email or the contact form in your account settings. We respond to data requests within 10 business days. If you believe we have violated your privacy rights and are in Jakarta, Surabaya, or another city in our service region, you may also contact your local consumer-protection authority.
Key takeaways
- We collect only account, identity, and transaction data necessary to operate bistro4d and comply with law.
- We do not sell your data, profile you for advertising, or use tracking pixels.
- Your KYC documents and transaction history are encrypted and access-controlled.
- Third-party vendors (payment processors, identity verifiers, hosts) operate under privacy contracts.
- You can request access, correction, or deletion of your data by contacting support.
Our privacy policy is straightforward because we believe transparency builds trust. We do not hide clauses in dense legal text or use vague language. Your data powers your bistro4d account, and we treat it with the care it deserves. If anything in this policy is unclear or you want to know more about how we handle a specific type of data, ask our support team.